How do I know if ordering online is secure?
To help determine if your connection is secure, look at the status bar of your browser window. For example, if you see an unbroken key or a closed lock (depending on your browser), the Secure Sockets Layer (SSL) should be active, which helps to protect the transmission of information through the website. It would be best if you also verified that the URL for the page you are on includes "HTTPS" at the beginning. Most browsers offer additional security alerts as well.
How do I create a leadpetsupply.com account?
Go to your account, provide the requested information, and you're ready to go.
How to place an order?
Select your favorite collection, then click product details. Next, please select your size and click the product page's ADD TO SHOPPING CART button. Next, review the items in your shopping bag by clicking the MY CART at the top right of the page.
Click on 'CHECKOUT' to complete your order.
How can I change or cancel my order after it has been submitted?
Payment or billing information cannot be altered once an order is placed. To request changes to your order, you must contact Customer Service.
EMAIL US: info@leadpetsupply.com
Payment method
We use Square, Stripe and Paypal for payment and the following cards are accepted: JCB, VISA, MASTERCARD, and AMERICAN EXPRESS.
When will my credit card be charged?
Your credit card will be charged for the cost of each item as it ships. Therefore, you may see multiple credit card charges if you have an order containing multiple items shipped at different times.
How can I track my order?
Please contact customer service for order information after delivery.
Can I machine wash the dog beds?
Yes, most dog beds are machine washable for easy cleaning and maintenance. We recommend following the care instructions provided with the product to ensure the best results. Some dog beds may require specific care, such as spot cleaning or gentle cycle washing. Refer to the product description or contact our customer support team for care-related questions.
Are the dog bowls made from safe and durable materials?
Absolutely! The safety and durability of our dog bowls are our top priorities. We carefully select materials that are non-toxic, food-grade, and free from harmful chemicals. Our dog bowls are designed to withstand daily use and are built to last. Rest assured, your pet's health and well-being are our utmost concern.
